At Kingpin we strive to ensure your safety but there are inherent risks with using our venues. To reduce the risk of injury to yourself and others while you enjoy our facilities please follow these simple rules:
Our Funsquad team are here to help you. Please follow any instructions they provide and any safety signage displayed in the venue.
We ask that you respect our Funsquad members and any harassment, intimidation, aggression or inappropriate behaviour towards our team will result in removal from our venue and possibly further action.
Kingpin Play is fun for all different age groups, but we are especially mindful of our youngest guests. Even though parents and carers must take responsibility for persons under their supervision we also strive to provide a safe space for kids in our venues.
A few of our KidSafe initiatives:
The Foul Line - Bowling lanes are covered with oil and are extremely slippery. There are warning signs at the start of each lane (the black foul line) showing you where the oil starts. Crossing the foul line may cause you to slip, fall and can cause serious injury.
The Ball Return - The ball return has moving parts. Keep your hands, and your kids, away from the opening of the ball return and wait for your ball to come to rest before collecting it - we don’t want squashed fingers. Please watch children in the vicinity of the ball returns.
Shoes – When bowling we ask that you do not wear boots, heels, thongs or jandals, crocs or sandals. Trainers can be worn and should be clean and dry. For the old-school experience, Kingpin bowling shoes are available from our service counters.
The Approach - This is the area where you take your walk-up to the lane. No food or drink is allowed on the approach area.
No Running or Climbing - We know Laser Tag is an exciting game but use caution and skill when playing. Running and climbing in our arenas can cause collisions and falls leading to injury. Play safe and have fun.
No Physical Contact – Try and remain apart from other players when in the arena. Collisions may cause injury or result in your removal from the game.
Strobe Lights - Our Laser Tag arenas have strobe lights operating in them. If you know you suffer adverse effects from these lights, please speak to our team prior to playing.
Please note that the minimum age for laser tag is 6 years old.
The following products that been sold between 22 June 2022 - 7 June 2023 have been recalled and guests must stop using the product immediately and keep it out of reach of children. Guests should return the item to the venue of purchase to receive a full refund. Click on each item below for further details:
To find out more about the recall please contact us at:
